I’m sure they decide that it’s in their short-term financial interests. But long-term it is better to have the moral support of your customers… or at least we are trying to make this true? In other words, to get them to do the right thing(tm) we have to make it « good business ».
Not saying I agree with what they did—I find it deplorable. But the comparison with environmental impact research brought this to mind
@gorniakowski has joined the channel
@kellysmith12.21 you don’t know the half of it, trust me
@notjack Do you mean the situation is better or worse than described in the articles? (with “better” = “possibility to discuss problems openly”)
worse, I mean that there’s lots of internal stuff besides just what’s in those articles
@notjack I can imagine that. I’d suspect that the situation is similar to other companies that don’t want “inconvienent” information to be leaked, let alone openly discussed.
Only good press kthx.
At work we have a slack channel that is a feed of all the mostly-positive press we get.